Acceptable Use Policy

1. Purpose

This policy exists to:

• Protect platform integrity
• Prevent abuse
• Protect customer data
• Protect infrastructure
• Ensure lawful usage
• Protect intellectual property

2. User Responsibilities

Users agree to:

• Use services lawfully
• Protect credentials
• Maintain account security
• Respect restrictions
• Prevent unauthorized access
• Follow applicable laws

Users remain responsible for activities performed under their accounts.

3. Prohibited Activities

Users may not:

• Violate laws or regulations
• Misrepresent identity
• Create fraudulent accounts
• Share credentials improperly
• Attempt unauthorized access
• Interfere with operations
• Disrupt services
• Abuse resources
• Upload malicious content
• Circumvent restrictions
• Use stolen credentials
• Conduct harmful activities

4. Security Abuse

Users shall not:

• Perform penetration testing without authorization
• Conduct vulnerability scanning without approval
• Attempt privilege escalation
• Perform brute force attacks
• Bypass authentication
• Exploit bugs intentionally
• Attempt session hijacking
• Deploy malware

Security concerns should be reported to: ops@labelnest.in

5. Dataset and Export Restrictions

Users shall not:

• Resell exports without authorization
• Redistribute datasets publicly
• Create mirror databases
• Bulk replicate platform data
• Remove ownership notices
• Share restricted exports externally
• Circumvent export limitations
• Abuse bulk download functionality

Dataset access is licensed and subject to restrictions.

6. API Usage Rules

API users shall not:

• Abuse rate limits
• Share API credentials
• Create abusive workloads
• Bypass quotas
• Perform excessive requests
• Generate infrastructure stress

API limits may be enforced automatically.

7. Automation Restrictions

Users may not use automation to:

• Circumvent limits
• Harvest data excessively
• Create unauthorized crawlers
• Conduct scraping against restrictions
• Replicate product functionality
• Abuse workflow systems

Approved integrations remain permitted.

8. Monitoring and Alert Abuse

Users shall not:

• Trigger abusive monitoring jobs
• Generate excessive workloads
• Create spam alerts
• Use monitoring systems maliciously
• Abuse notification infrastructure

9. NestLens-Specific Rules

NestLens users shall not:

• Rebuild competing datasets from exports
• Create public mirrors
• Repackage intelligence outputs for resale
• Misrepresent confidence scores
• Present generated intelligence as guaranteed fact
• Use intelligence outputs unlawfully

Users remain responsible for decisions made using platform outputs.

10. NestHR-Specific Rules

NestHR users shall not:

• Upload unlawful employee data
• Share employee credentials improperly
• Misconfigure permissions intentionally
• Access unauthorized employee information
• Abuse workforce information

Organizations remain responsible for HR compliance.

11. User Generated Content

Users remain responsible for:

• Uploaded content
• Documents
• Employee records
• Contacts
• Research requests
• Attachments
• Customer-generated information

Users must have rights to upload information.

12. Fair Usage

To maintain platform stability, LabelNest may enforce:

• User limits
• API limits
• Export limits
• Usage thresholds
• Storage limits
• Monitoring limits

Fair usage thresholds may vary by plan.

13. Enforcement Actions

LabelNest may take actions including:

• Warnings
• Temporary restrictions
• Export limitations
• API throttling
• Account suspension
• Permanent termination
• Legal escalation

Enforcement decisions remain at company discretion.

14. Reporting Violations

Suspected misuse may be reported to:

Operations: ops@labelnest.in

General Support: support@labelnest.in

15. Policy Changes

We may modify this policy periodically.

Changes may be communicated via:

• Website notices
• Product notices
• Email communication

16. Contact Information

Operations: ops@labelnest.in

Privacy: privacy@labelnest.in

NestLens: nestlens@labelnest.in

NestHR: hr@labelnest.in

Address:

No. 33, 4th Floor, 1st Main, CBI Main Rd, HMT Layout, Ganganagar, Bengaluru 560032